Privacy Policy

As used in this Privacy Notice:

• “Platform” means GoTeacher’s online software platform that allows individual teachers, authorized school administrators, and other educators (together, “Educators”) to find, save, and share third-party content, such as videos, articles, and YouTube URLs, from a range of approved educational websites.
• “Browser Extension” means GoTeacher’s online web browser tool that monitors engagement with the Platform and activity on other websites and applications, provides contextual insights, and automates repetitive tasks. 

Together, the aim of these Services is to increase student engagement with online assignments by enabling Educators’ ability to find highly-rated course materials to more efficiently and effectively.

How to Turn “Off” the Browser Extension: The GoTeacher Browser Extension is deployed and managed by your School. If you have questions about disabling or limiting it, please contact your School or district administrator. The Extension is linked to School-managed Google accounts and may remain active when those accounts are used on School-managed or approved devices. It must not be installed on personal devices or non-School accounts, and administrator settings may not be disabled or bypassed. For more details about what information is collected through the Browser Extension and your choices related to that information, please see the Our Collection of Personal Information and Your Choices and Control Over Your Information sections of the Privacy Notice below.

A Note About Student Data: Our Services are intended to be used for educational purposes by Educators, school districts and individual schools within a district (“Schools”), students (“Students”), and, in some cases, their parents or legal guardians (“Parents”). When we provide the Services to Schools, we may collect or have access to personal information that is directly related to an identifiable Student that is maintained by the School or related entity or organization, or by us on behalf of such entity. This Privacy Notice refers to that type of information as “Student Data.” Student Data may include “educational records” as defined by the Family Educational Rights and Privacy Act (“FERPA”), 20 U.S.C. § 1232(g). We consider Student Data to be strictly confidential and in general do not use such data for any purpose other than improving and providing our Services to the applicable School or on the School’s behalf. Our collection, use and sharing of Student Data is governed by our contracts with the applicable School and any applicable laws and regulations including, in the United States, provisions of FERPA, the Children’s Online Privacy Protection Act (“COPPA”) and applicable state laws, including without limitation the Illinois Student Online Personal Protection Act (“SOPPA”). If you have any questions about reviewing, modifying, or deleting personal information of a student, please contact your School directly. For more information on how we process and protect Student Data, please see the section on Student Data below.

1. OUR COLLECTION OF PERSONAL INFORMATION

We collect personal information in a variety of ways in connection with your visits to and use of the Services. This includes personal information that is collected automatically when you interact with our Services, personal information you provide directly in connection with the Services, and information from third parties.

We confirm that GoTeacher's use and transfer of information received from Google APIs to any other app complies with the Google API Services User Data Policy and the Chrome Web Store User Data Policy, including Limited Use Policy requirements. Please review the policies here:

• Google API Services User Data Policy
• Chrome Web Store User Data Policy
• Limited Use Policy

Information Collected Through the Browser Extension

When the Browser Extension is installed and enabled by a School on a School-managed device or browser profile, or when a user is signed into a School-managed Google account (e.g., Google Workspace for Education), it automatically collects the categories of information described below in connection with activity on the Platform, as well as on other websites and applications accessed during that session: 

• Personal Information made available from the School-managed account, which could include the user’s name and email address.
• Log Data, such as error logs, event logs, and system logs.
• Connection Data, such as your internet protocol (IP) address, browser type, Internet service provider, platform type, device type, operating system, date and time stamp, and a unique ID that allows us to uniquely identify your browser.
• Usage and Activity Data, including the pages you visit, content viewed, links clicked, dates/time of access, mouse clicks and movements, browsing activity such as pages viewed and time spent on each page, videos watched, assignments completed, and other actions you take on the Services. This may also include captured page information (e.g., page titles, body text, or images). For example, the Browser Extension “screen time” feature tracks Educators’ and Students’ browsing activity and displays how long they have spent on the Platform or on other websites and applications.

When this information is combined or associated with personal information that directly identifies an individual Student, we treat this as Student Data.

We use this information to generate aggregate statistics and to display Student-level browsing and usage data to Educators. Student-level browsing and usage data is confidential and can only be viewed by Educators. Educators can also use the Browser Extension to generate reports to see if a Student opened an assignment and other relevant statistics, and then use this information to tailor content accordingly to increase Student engagement. This information helps Educators enhance productivity, increase student engagement, and effectively tailor their course materials.

Information You Provide

We confirm that GoTeacher's use and transfer of information received from Google APIs to any other app complies with the Google API Services User Data Policy and the Chrome Web Store User Data Policy, including Limited Use requirements. Please review the policies here: https://developers.google.com/terms/api-services-user-data-policy, Chrome Web Store User Data Policy, Limited Use.

In addition to the personal information we collect automatically, we also collect the following personal information directly from you in connection with our Service:

• Contact Information: We collect personal information such as name and email address when sign up for our mailing list, complete your user profile, or otherwise communicate or interact with us.
• School Information: We collect information about Schools, such as school name, school district, school email address and/or account name and password, message content, teacher or authorized administrator title, course information and topics, course work and assignments, and Student rosters.
• Student Data: When we provide our Services to Schools, we collect Student Data (as defined above). Examples of Student Data include Students’ names, email addresses and information collected from and about identifiable Students through the Browser Extension. For more information on what is collected by the Browser Extension, please see the Browser Extension section above. For more information on how we process and protect Student Data, please see the section on Student Data below
• Payment and Transaction Information If you sign up for one of our Services requiring payment, we may collect information such as date and time of your transaction, billing address, amount purchased, order details, whether you used a particular coupon or deal, and payment information, such as a credit/debit card number.
• Comments, Messages and Opinions When you contact us directly (e.g., by email, phone, mail or by completing an online form), we may record your comments and opinions. We may also record comments and opinions you express when responding to surveys. We use this information to respond to your question or comments, and to evaluate and improve our Services.
• Information You May Post or Submit on the Services We collect information about content you post to the Services or send through messages or other functionalities (“User Content”). For example, the “autofeedback” feature of the Browser Extension allows Students to immediately provide Educators with feedback on material, such as likes/dislikes, difficulty level, or custom messages. In addition, our Platform’s “Network” space allows Educators send messages to, share content with and communicate with other Educators.

Please remember that we may, but have no obligation to, monitor, record, and store User Content in order to protect your safety or the safety of other users, to assist with regulatory or law enforcement efforts, or to protect and defend our rights and property. You consent to the recording, storage and disclosure of such communications you send or receive for these purposes.

We use this information to operate, maintain, and provide to you the features and functionality of the Services, as well as to communicate directly with you, such as to send you email messages. We may also send you Service-related emails or messages (e.g., user account verification, change or updates to features of the Services, technical and security notices) and communications from or about GoTeacher.

Information from Third Parties

We also obtain personal information from other sources, which we often combine with personal information we collect either automatically or directly from you. We receive the same categories of personal information as described above from the following sources and third parties:

• Information We Receive from Third-Party Sites You Connect with Our Service: We may receive personal information about you from third-party platforms, networks, services and/or sites that you connect with our Services and combine that with information we collect through our Services. For example, if you download our Browser Extension and log in with Google Classroom, we will receive personal information that is associated with your Google Classroom account. This information may include your name and email address, courses, Student rosters, course materials, and Student submissions, including some Student Data. If you create or upload assessments or other academic or educational resources or materials, we collect the content of these materials and metadata you provide about them. The information we receive from third- party sites is dependent upon the applicable third party’s policies and your privacy settings on that third-party site. You should always review and, if necessary, adjust your privacy settings on third-party websites and services before linking or connecting them to our Services.
• Social Media Networks: When you interact with our Services through various social media networks, such as when you “Like” us on Facebook or when you follow us or share our content on Facebook, Twitter, LinkedIn, Instagram or other social networks, we may receive some information about you that you permit the social network to share with third parties. The data we receive is dependent upon your privacy settings with the social network. You should always review your privacy settings on third-party websites and social media networks and adjust them if they are not aligned with your preferences.
• Service Providers: Our service providers, such as payment processing and marketing partners, collect personal information and may share this information with us in some circumstances.
• Information Provided by Others: From time to time, we may receive information about you from third parties and other users. We may also collect information about you that is publicly available. We may combine this information with the information we collect from you directly.

Information Automatically Collected When You Use Our Services

When you visit our website or engage with our Platform or other Services, we automatically collect certain information from or in connection with your device when visiting or interacting with our Services. We may also use third-party vendors or technologies to collect this information. Automatically collected information may include:

• Log Data, such as internet protocol (IP) address, operating system, device type and version, browser type and version, browser ID, the URL entered and the referring page/campaign, date/time of visit, other user agent string data, the time spent on our Services, and any errors that may occur during the visit to our website.
• Usage and experience data, such as the electronic path you take to our website, through our website and when exiting our website, UTM source, as well as your usage and activity on our website, such as the time zone, activity information (first and last active date and time), usage history (flows created, assignments scheduled, emails opened, total log-ins) as well as the pages, links, objects, products and benefits you view, click or otherwise interact with.
• Location data, such as general geographic location that we or our third-party providers may derive from your IP address.

We and our third-party providers may use (i) cookies or small data files that are stored on an individual’s computer and (ii) other, related technologies, such as web beacons, pixels, embedded scripts, location- identifying technologies and logging technologies (collectively, “cookies”) to automatically collect this personal information. We may combine this information with personal information we collect directly from you or that we receive from other sources.

We use or may use the data collected through cookies to: (a) remember information so that you will not have to re-enter it during your visit or the next time you visit the Services; (b) provide custom, personalized content and information; (c) identify you across multiple devices; (d) provide and monitor the effectiveness of our Service; (e) monitor aggregate metrics such as total number of visitors, traffic, usage, and demographic patterns on our Service; (f) diagnose or fix technology problems; (g) improve the effectiveness of our Services, offers, communications and customer service, and (h) otherwise to plan for and enhance our Services.

See the Your Choices and Control Over Your Information section of this Privacy Notice below to learn more about how you may limit or disable cookies and related technologies on your device.

Please note that we and our third-party partners may also use cookies for advertising purposes. For more information about cookies, please see the Third-Party Data Collection and Online Advertising section of this Privacy Notice below.

2. OUR USE OF INFORMATION

Please Note: We do not use Student Data for some of the purposes described below (e.g., marketing). For more information on the limited purposes for which we use Student Data, please see the section on Student Data below.

We use your information for purposes described in this Privacy Notice or as otherwise disclosed to you on our Services or in connection with our Services.

For example, we use your personal information for the following purposes:

• Providing Our Service: We may use your information to process and complete your orders, requests, or transactions, or respond to your customer service requests or feedback. We may also use your information to personalize your experience with us.
• Marketing Communications: From time to time, we may send you periodic promotional or informational communications about new features, updates, products and special offers. We may also use your information to serve you ads about products and special offers about our products or other products or services we think you might find interesting. For more information on your choices about marketing communications, see Your Choices and Control Over Your Information and Third-Party Data Collection and Online Advertising below.
• Transactional Communications: We may communicate with you about your account activities, such as by providing transaction confirmations and alerts. For more information on how we communicate with you, and how to adjust your communications preferences, see Your Choices and Control Over Your Information below.
• Product Improvement and Development: We may use your information to maintain, develop, support, and improve our Services and our educational products offerings.
• Security, Compliance with Legal Obligations, or as Otherwise Permitted by Law: We may use information to protect the security and integrity of our business. We may also use information in order to comply with laws, regulations, court orders, or other legal obligations, to enforce our rights or applicable contracts and agreements, to detect, investigate and prevent fraud or unlawful or criminal activity, or for any other reason permitted by law.
• For Use in a De-identified Manner: We may also use your personal information to generate aggregated or otherwise anonymized data from which any direct and indirect identifiers have been removed or obscured in a way that minimizes the risk of disclosure of the identity of the individual (“De-Identified Information”). For example, we use De-Identified Information to provide Educators and Schools with suggestions on which digital resources, platforms, features or other methods they can use to save time, increase Student engagement, and improve results.

3. OUR DISCLOSURE OF INFORMATION

We share personal information in the ways described below. For more information on how we share Student Data, please see the section on Student Data below.

• Others within the School: Information and content collected from and about Educators and Students within a School will be shared with other users authorized by the School to have access to this information. For example, an Educator will have access to personal information of the Students in the Educator’s class.
• Other Users and the Public: When you provide feedback or otherwise post User Content on our Services (e.g., if you post a comment/review), your information (e.g., your first name and comments) may be displayed to other members of our Services. For example, on our Platform, Educators can see what materials other Educators are sharing (in their school, district, or across the United States).
• Third Parties at Your Request: For example, you may have the option to share your activities on the Services with your contacts, such as through email.
• Service Providers: We share personal information with third-party vendors and other service providers who perform functions or Services on our behalf and under our instructions to make our services available to you. For example, this may include vendors and providers who engage in marketing or advertising activities or provide mailing or email services, tax and accounting services, auditing and compliance, fraud prevention, infrastructure provisioning, analytics services, IT services, product fulfillment, and web hosting.
• Business Transaction or Reorganization: We may disclose personal information in the context of a company transaction, such as a merger, sale of company assets or shares, financing, change of control, bankruptcy or other corporate event.
• Legal Obligations and Rights: We may disclose personal information to third parties, such as legal advisors and law enforcement:
  
  • in connection with the establishment, exercise, or defense of legal claims;
  • to comply with laws or to respond to lawful requests and legal process;
  • to protect the rights and property of GoTeacher, our agents, customers, and others, including to enforce our agreements, policies, and Terms of Service;
  • to detect, suppress, or prevent fraud;
  • to reduce credit risk and collect debts owed to us;
  • to protect the health and safety of us, our customers, or any person; or as otherwise required by applicable law.
• Otherwise With Your Consent or At Your Direction: In addition to the sharing described in this Privacy Notice, we may share information about you with third parties whenever you consent to or direct such sharing.

We may also share information with others in an aggregated or otherwise anonymized form that does not reasonably identify you directly as an individual.

4. STUDENT DATA

We consider Student Data to be confidential. We do not use Student Data for any purpose other improving and providing the Services on behalf of specific Schools, in accordance with our contract with the applicable School. Our collection, use disclosure of Student Data is not governed by this Privacy Notice alone – it is also subject to our contract with the applicable School, and subject to the provisions of FERPA, COPPA, and applicable state laws which relate to the collection of Student Data, including without limitation SOPPA in Illinois.

When we collect and process Student Data, we adhere to the following principles:

• As between us and the School, Student Data is owned and controlled by the School.
• We collect, maintain, use and share Student Data only for an authorized educational purpose and as described in any agreements with the School, or as directed by the School, Educator, or authorized School user.
• We do not use or disclose Student Data for targeted advertising purposes.
• We do not build a personal profile of a Student other than in furtherance of the School’s educational purpose.
• We maintain a data security program reasonably designed to protect Student Data.
• We will clearly and transparently disclose our data policies and practices to our users.
• We will never sell Student Data unless the sale is part of a corporate transaction, such as a merger, acquisition, bankruptcy, or other sale of assets, in which case we will require the new owner to continue to honor the terms provided in this Privacy Notice or we will provide the School with notice and an opportunity to opt-out of the transfer of Student Data by deleting the Student Data before the transfer occurs.
• We will not make any material changes to our Privacy Notice or agreements that relate to the collection or use of Student Data without first giving notice to the School and providing a choice before the Student Data are used in a materially different manner than was disclosed when the information was collected.

How We Share and Disclose Student Data: We disclose Student Data solely as needed to provide the Services on behalf of specific Schools in accordance with our agreements with those Schools or with the consent of the School or Educator. For example, Student Data and Educator account usage data may be disclosed to or accessible by users who are authorized to use the Services on behalf of the applicable School.

In addition, depending on the manner in which GoTeacher is used by the School and the terms of the agreement between the School and GoTeacher, we may provide access to certain Student Data to the Student and/or to the Parent of the Student about whom the records relate, for the purpose of monitoring Student usage and activity and evaluating the effectiveness of the School’s use of the Services.

We also disclose Student Data to our trusted service providers who have a legitimate need to access such information on our behalf, subject to appropriate contractual terms to protect such data. Furthermore, we may disclose Student Data in connection with a business transaction or to support our legal rights and obligations, as described in this Privacy Notice under the section Our Disclosure of Information above.

How We Use and Disclose De-Identified Student Data: We may generate De-Identified Information from Student Data and use the De-Identified Information for (i) adaptive learning purposes or customized Student learning purposes and (ii) to recommend content or services relating to School purposes or other educational purposes. We may use and disclose aggregated information that cannot reasonably identify a particular Student or user to demonstrate the effectiveness of our Services, generate analytics and reports, and to develop, support and improve our Services. For more information about how we use De- Identified Information, please refer to the Our Use of Information section of this Privacy Notice above.

How We Retain Student Data: We will not knowingly retain Student Data beyond the time period required to support an educational purpose, unless authorized by the School or by specific request from the student for the purpose of career advice or personalized learning plans. In such cases, we will provide the student with their data in a portable format and securely delete the data upon completion of the requested use. The student may make this request at any time, subject to applicable legal or contractual requirements.

Please note: Schools are responsible for maintaining current class rosters and removing Student Data which they no longer need for an educational purpose through the Services themselves, if applicable, or by submitting a deletion request.

If you are using the Services on behalf of a School and wish to access Student Data or delete Student Data, please contact us at admin@goteacher.com. If you are a Parent or Student and wish to access Student Data or delete Student Records, please direct your request to your School.

Questions about Student Data: Parents may have the right to access or request modification or deletion of Student Data under certain privacy laws. All such requests should be submitted to the Student’s School and not to GoTeacher. GoTeacher works with its School customers to support parent rights. If you have questions about specific practices relating to Student Data provided to GoTeacher by a School, please direct your questions to your School.

5. YOUR CHOICES AND CONTROL OVER YOUR INFORMATION

You may control your information in the following ways:

• Controlling Communication Preferences: You can stop receiving promotional email communications from us by clicking on the “unsubscribe link” provided in such communications. We make every effort to promptly process all unsubscribe requests. You may not opt out of Service-related communications (e.g., transactional communications, changes/updates to features of the Services, technical and security notices).
• Modifying or Deleting Your Information: If you have any questions about modifying, reviewing, or deleting your information, you can contact us at admin@goteacher.com. We may not be able to modify or delete your information in all circumstances.
• Browser Extension: To stop or disable the Browser Extension, please contact your school district administrator. The Browser Extension is managed at the school level and should not be installed or used on personal devices or non-school Google Chrome accounts.
• Cookies: If you would prefer not to accept cookies, you may have the ability to change your browser settings to (i) notify you when you receive a cookie, which lets you choose whether or not to accept it; (ii) disable existing cookies; or (iii) automatically reject cookies. Please note that not accepting cookies may negatively impact your experience using the Services, as some features and services on our Services may not work properly. Depending on your mobile device and operating system, you may not be able to delete or block all cookies. In addition, if you want to reject cookies across all browsers and devices, you will need to do so on each browser and device you use.

6. THIRD-PARTY DATA COLLECTION AND ONLINE ADVERTISING

Please note: As indicated above, we do not disclose Student Data for targeted advertising purposes. For more information about third-party data collection and online advertising in other contexts, please see below.

Please note that we do not participate in interest-based advertising or disclose Student Data for targeted advertising purposes. However, we may use third-party advertising networks, social media companies, and other third-party services to collect information about your use of our Services over time so that they may play or display ads on our Services, on other websites, apps, or services you may use, and on other devices you may use. Typically, though not always, the information used for interest-based advertising is collected through cookies. We may share a common account identifier (such as an email address or user ID) or hashed data with our third-party advertising partners to help identify you across devices. We and our third-party partners use this information to make the advertisements you see online more relevant to your interests, as well as to provide advertising-related services such as reporting, attribution, analytics, and market research.

To learn more about interest-based advertising and how you may be able to opt out of some of this advertising, you may wish to visit the Network Advertising Initiative’s online resources, at http://www.networkadvertising.org/choices, and/or the Digital Advertising Alliance’s resources at www.aboutads.info/choices. Please note that some advertising opt outs may not be effective unless your browser is set to accept cookies. Furthermore, if you use a different device, change browsers, or delete the opt-out cookies, you may need to perform the opt-out task again.

Google Analytics and Advertising. We use Google Analytics to recognize you and link the devices you use when you visit our Services on your browser, log in to your account on our Services, or otherwise engage with us. We share a unique identifier, like a user ID or hashed email address, with Google to facilitate the Services. Google Analytics allows us to better understand how our users interact with our Services and to tailor our advertisements and content to you. For information on how Google Analytics collects and processes data, as well as how you can control information sent to Google, review Google’s site “How Google uses data when you use our partners’ sites or apps” located at www.google.com/policies/privacy/partners/. You can learn about Google Analytics’ currently available opt outs, including the Google Analytics Browser Ad-On here https://tools.google.com/dlpage/gaoptout/. We may also utilize certain forms of display advertising and other advanced features through Google Analytics, such as Google Ads conversions. These features enable us to use first-party cookies (such as the Google Analytics cookie) and third-party cookies or other third-party cookies together to inform, optimize, and display ads based on your past visits to the Services. You may control your advertising preferences or opt out of certain Google advertising products by visiting the Google Ads Preferences Manager, currently available at https://google.com/ads/preferences , or by visiting Network Advertising Initiative’s online resources at http://www.networkadvertising.org/choices.

7. CHILDREN’S PRIVACY

GoTeacher does not knowingly collect personal information from children under 13 without appropriate consent or authorization. When GoTeacher is used by a School in an educational setting, the School provides consent for GoTeacher to collect information from Students under the age of 13 through the Services provided on the School’s behalf, as permitted by COPPA. We collect and process personal information from Students under 13 solely at the direction of and under the control of a School. GoTeacher does not require Students to disclose more information than is reasonably necessary to use the Services. When we collect personal information from a Student under 13, we do not knowingly retain such information for longer than necessary for the School’s educational purposes, in accordance with our contracts with the School. For more information on how we collect and process Student Data, please see the section on Student Data above.

Schools are responsible for providing appropriate notice to Parents of the School’s use of third-party service providers such as GoTeacher. We recommend that our School customers provide a link to this Privacy Notice to all Parents.

At all times, Schools have the right to request to review or delete the personal information from Students under 13 or decline to permit further collection or use of the Students’ personal information by contacting the School’s account representative or IT department.

Note to Parents: Under COPPA and other privacy laws, a Parent may have the right to access or request modification or deletion of the personal information of a Student under 13. If you are a Parent or legal guardian of a Student under 13 using the GoTeacher Services and you want to access, correct, or delete your child’s personal information, please contact your child’s School to submit your request and we will respond to the School’s instructions with respect to your child’s personal information.

If you require additional assistance regarding your child’s personal information, please contact us at admin@goteacher.com. We will respond to all requests as soon as possible, but in most circumstances, we may be required to refer the request to the School or School administrator for action.

If you believe a child under the age of 13 has provided personal information to us other than as described above, please contact us using the information in the Contact Us section below so that we may delete such information.

8. LINKS TO THIRD-PARTY WEBSITES

Our Services may include links to third-party websites, plug-ins and applications. Except where we post, link to or expressly adopt or refer to this Privacy Notice, this Privacy Notice does not apply to, and we are not responsible for, any personal information practices of third-party websites and online services or the practices of other third parties. To learn about the personal information practices of third parties, please visit their respective privacy notices.

9. UPDATES TO THIS PRIVACY NOTICE

We will update this Privacy Notice from time to time. When we make changes to this Privacy Notice, we will change the “Last Updated” date at the beginning of this Privacy Notice. If we make material changes to this Privacy Notice, we will notify you by email to your registered email address, by prominent posting on this website or our Services, or through other appropriate communication channels. All changes shall be effective from the date of publication unless otherwise provided.

10. CONTACT US

If you have any questions or requests in connection with this Privacy Notice or other privacy-related matters, please contact us at:

GoTeacher, Inc.
admin@goteacher.com
133 Federal Street (Floor 11, Boston, MA, 02110)
617-816-8850